Incident Management Department and Location
Created: 08 Dec 2012 | 1 comment
Hi
Where to department and location in Service Desk so that while submitting incident we can select department and location.
Is this imported from AD?
Discussion Filed Under:
Group Ownership:
Comments 1 Comment • Jump to latest comment
Department and Location are retrieved from CMDB at runtime (well, mostly at runtime, they are cached as well).
Would you like to reply?
Login or Register to post your comment.