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incident management frequency email alerts

Created: 26 Sep 2011 | 8 comments
Jan van Setten's picture
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Made a content rule with a email alert defined in content incident folder

The system is now sending the alert every 10 minutes

Searching where to change this for a lower frequency

Any help appriciated

Comments

TSE-JDavis's picture
26
Sep
2011
1 Vote +1
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If you click on the

If you click on the Administration tab, then Alerts, you can modify how often to get alerts. This depends on the way you set up the alert. If it is sent by the content rule then it will alert you each time the rule is triggered.

Jan van Setten's picture
27
Sep
2011
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Hi, this is what I thougt

Hi,

this is what I thougt also, but the notification frequency is 60 minutes

the emails from content incident however are sent every 10 minutes

TSE-JDavis's picture
27
Sep
2011
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What are the actions in your

What are the actions in your content rule? What do these emails say?

Jan van Setten's picture
27
Sep
2011
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hi, I have made some

hi,

I have made some screenshots and attached, showing the setup of the rule

thanks

Jan van Setten's picture
27
Sep
2011
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trying to attach files but

trying to attach files but the image for confirmation is not visible (picture not loaded)

content rule.jpg
Jan van Setten's picture
27
Sep
2011
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works now, but have to do it

works now, but have to do it one by one

incident folder setting.jpg
Jan van Setten's picture
27
Sep
2011
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3e

3e

incident folder mail .jpg
Jan van Setten's picture
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Sep
2011
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last

last

notification schedule.jpg