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  • 1.  incident management frequency email alerts

    Posted Sep 26, 2011 03:20 AM

    Made a content rule with a email alert defined in content incident folder

    The system is now sending the alert every 10 minutes

    Searching where to change this for a lower frequency

    Any help appriciated



  • 2.  RE: incident management frequency email alerts

    Broadcom Employee
    Posted Sep 26, 2011 02:45 PM

    If you click on the Administration tab, then Alerts, you can modify how often to get alerts. This depends on the way you set up the alert. If it is sent by the content rule then it will alert you each time the rule is triggered.



  • 3.  RE: incident management frequency email alerts

    Posted Sep 27, 2011 04:37 AM

    Hi,

    this is what I thougt also, but the notification frequency is 60 minutes

    the emails from content incident however are sent every 10 minutes



  • 4.  RE: incident management frequency email alerts

    Broadcom Employee
    Posted Sep 27, 2011 11:22 AM

    What are the actions in your content rule? What do these emails say?



  • 5.  RE: incident management frequency email alerts

    Posted Sep 28, 2011 02:22 AM

    hi,

    I have made some screenshots and attached, showing the setup of the rule

    thanks



  • 6.  RE: incident management frequency email alerts

    Posted Sep 28, 2011 02:24 AM
      |   view attached

    trying to attach files but the image for confirmation is not visible (picture not loaded)



  • 7.  RE: incident management frequency email alerts

    Posted Sep 28, 2011 02:24 AM
      |   view attached

    works now, but have to do it one by one



  • 8.  RE: incident management frequency email alerts

    Posted Sep 28, 2011 02:25 AM
      |   view attached

    3e



  • 9.  RE: incident management frequency email alerts

    Posted Sep 28, 2011 02:26 AM
      |   view attached

    last