ServiceDesk

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  • 1.  Incident status showing out of time

    Posted Jul 07, 2012 10:58 AM

    Hi

    We just Installed ServiceDesk 7.1 SP2

    We just submit incident from User end it submits successfully but in admin console status of incident showing immeditely showing OUT OF TIME.



  • 2.  RE: Incident status showing out of time

    Posted Jul 11, 2012 05:01 PM

    Verify the time when it was created their  is a bug in  the time tracking for some items. I had it affect my reports not my incidents