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Incident status showing out of time

Created: 07 Jul 2012 | 1 comment

Hi

We just Installed ServiceDesk 7.1 SP2

We just submit incident from User end it submits successfully but in admin console status of incident showing immeditely showing OUT OF TIME.

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sdmayhew's picture

Verify the time when it was created their  is a bug in  the time tracking for some items. I had it affect my reports not my incidents

Altiris user since 2001, Asset Management for 25 years