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Incident status showing out of time

Created: 07 Jul 2012 | 1 comment


We just Installed ServiceDesk 7.1 SP2

We just submit incident from User end it submits successfully but in admin console status of incident showing immeditely showing OUT OF TIME.

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sdmayhew's picture

Verify the time when it was created their  is a bug in  the time tracking for some items. I had it affect my reports not my incidents

Altiris user since 2001, Asset Management for 25 years