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Include serial number information in a Silent Software Package install

Created: 26 Jan 2013 • Updated: 26 Jan 2013 | 6 comments
This issue has been solved. See solution.

Hello everyone,

We have ITMS 7.1 SP2

How do you include serial number information, including other info such as username, company name etc..when you are installing a software package in Silent mode (no user interaction)?

To be more specific, I am trying to install Adobe Acrobat in Silent mode but do not understand how to include the above mentionned information.

Please help !!!

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andykn101's picture

You need to prepare the package first using the Adobe Enterprise Toolkit:

http://www.adobe.com/devnet-docs/acrobatetk/index....

For other packages that don't have their own customisation tools you can use Orca:

http://support.microsoft.com/kb/255905

but you shouldn't edit msi files, create a Transform instead. But if you use Orca to look at the msi file, look at the Property table. Any Property expressed in Capitals can be passed to the msi as a Public Property. So if a Property name is SERIAL you could use the following command:

msiexec /i msiname.msi /qn SERIAL=12345-678910

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SOLUTION
efyuze's picture

Hello Andy,
Thank you so much for your response,
I will check this out

Thanks again

burndtjammer's picture

create a transform with the adobe customization wizard: http://www.adobe.com/support/downloads/detail.jsp?... Once you have the transform created this is what i do for reader, should be similar with but check with adobe for an administrative install guide for the version you are using: 1. download or extract install from CD 2. Unpack the msi from the nosso exe: \AdbeRdrXX_en_US.exe -nos_o"ReaderX" -nos_ne 3. Fire the Adobe customization wizard and check mst settings. 4. Put any msp patches in the same directory as the msi, edit setup.ini 5. In setup.ini, under [Product} add a line: PATCH=;; 6. Zip and ZipSE the entire ReaderX directory, use the install string .\setup.exe /sAll /rs sc delete AdobeARMservice

efyuze's picture

hi andy,

I was able to create my MST file using the Adobe Customization Wizard.
I included it into my Adobe package and was able to successfully install Adobe in Silent mode...

Thanks heaps for help !!!!

AngelD's picture

Just a FYI

Instead of deleting the "Adobe Acrobat Update Service" (AdobeARMservice) just set the property DISABLE_ARM_SERVICE_INSTALL = 1 and the service it will be prevented from being installed.