Client Management Suite

Hello everyone,

We have ITMS 7.1 SP2

How do you include serial number information, including other info such as username, company name etc..when you are installing a software package in Silent mode (no user interaction)?

To be more specific, I am trying to install Adobe Acrobat in Silent mode but do not understand how to include the above mentionned information.

Please help !!!

You need to prepare the package first using the Adobe Enterprise Toolkit:

http://www.adobe.com/devnet-docs/acrobatetk/index.html

For other packages that don't have their own customisation tools you can use Orca:

http://support.microsoft.com/kb/255905

but you shouldn't edit msi files, create a Transform instead. But if you use Orca to look at the msi file, look at the Property table. Any Property expressed in Capitals can be passed to the msi as a Public Property. So if a Property name is SERIAL you could use the following command:

msiexec /i msiname.msi /qn SERIAL=12345-678910

Hello Andy, Thank you so much for your response, I will check this out Thanks again

create a transform with the adobe customization wizard: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5515 Once you have the transform created this is what i do for reader, should be similar with but check with adobe for an administrative install guide for the version you are using: 1. download or extract install from CD 2. Unpack the msi from the nosso exe: <path to="">\AdbeRdrXX_en_US.exe -nos_o"ReaderX" -nos_ne 3. Fire the Adobe customization wizard and check mst settings. 4. Put any msp patches in the same directory as the msi, edit setup.ini 5. In setup.ini, under [Product} add a line: PATCH=<patch1.msp>;<patch2.msp>;<etc> 6. Zip and ZipSE the entire ReaderX directory, use the install string .\setup.exe /sAll /rs sc delete AdobeARMservice </etc></patch2.msp></patch1.msp></path>

hi andy, I was able to create my MST file using the Adobe Customization Wizard. I included it into my Adobe package and was able to successfully install Adobe in Silent mode... Thanks heaps for help !!!!

Just a FYI

Instead of deleting the "Adobe Acrobat Update Service" (AdobeARMservice) just set the property DISABLE_ARM_SERVICE_INSTALL = 1 and the service it will be prevented from being installed.

 

Good idea. Thanks.