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Incorrect Date/Time on Quick/Schedule Reports

Created: 27 Jan 2012 | Updated: 31 Jan 2012 | 4 comments
lucassebben's picture
lucassebben Partner Accredited
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Hey there,

I've looking for a solution for an incorrect date/time on Quick/Schedule Reports.

The image above show an example:

As we can see, some computers/servers show an incorrect date/time about the "Last Scan Time".

At the same SEP Manager, the Monitor Log show the correct date/time about the "Last Scan Time".

I would like to know if have some database maintenance for SEP Manager SBE to fix this error.

 

Thanks in advance.

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Swapnil khare's picture
Swapnil khare
Incorrect Date/Time on Quick/Schedule Reports - Comment:30 Jan 2012 : Link

Known issue with SBE kindly open up a case with Support .

 

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Swapnil

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Mithun Sanghavi's picture
Mithun Sanghavi Symantec Employee Technical Support Accredited
Incorrect Date/Time on Quick/Schedule Reports - Comment:31 Jan 2012 : Link

Hello,

What Version of Symantec Endpoint Protection 12 version are you carrying??

Is that Symantec Endpoint Protection SBE 12.0, Symantec Endpoint Protection SBE 12.1or Symantec Endpoint Protection SBE 12.1 RU1?

In case if you are carrying Symantec Endpoint Protection SBE 12.0, this issue does not occur after upgrading to SEP 12.1 SBE.  Please ensure that they are running the very latest release of SEP 12.1 RU1

Please check out the below document for more information,

Upgrading or migrating to Symantec Endpoint Protection 12.1.1000 (RU1)

http://www.symantec.com/business/support/index?page=content&id=TECH174545

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

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lucassebben's picture
lucassebben Partner Accredited
Incorrect Date/Time on Quick/Schedule Reports - Comment:31 Jan 2012 : Link

Thanks for all replies.

Sanghavi,

The SEP Manager have the 12.1 (12.1.671.4971) version.
Just to check, which date was released the version 12.1 RU1? I will upgrade the version to fix this issue.

 

Thanks!

 

Lucas Sebben
Support Analist
lucas@support.inf.br
Caxias do Sul - RS - Brazil

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ChandanMistry's picture
ChandanMistry
Incorrect Date/Time on Quick/Schedule Reports - Comment:31 Jan 2012 : Link

Hi,

http://www.symantec.com/business/support/index?page=content&id=TECH103087

Symantec Endpoint Protection Manager: Exported scan logs show the incorrect End Datetime

http://www.symantec.com/business/support/index?page=content&id=TECH93169&locale=en_US

 

one more link

http://www.symantec.com/business/support/index?page=content&id=TECH103087&locale=en_US

Regards,

Chandan

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