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Increase Concurrent Search session in compliance acclerator

Created: 15 Mar 2013 • Updated: 17 Mar 2013 | 3 comments
This issue has been solved. See solution.

Hello People,

EV 9.0.2 windows 2003 + CA server 9.0.2 + CA client 9.0.2

My compliance team when tries to perfrom a manual on multiple dept the manual search runs one at a time i.e if i have 5 dept and i run a manual search on all 5 dept at the same time it the search would start one a time, so once one search is completed on particular dept it would start another.

Hence i am looking for any setting where i can increase the concurrent session for manual search. I have verified the setting in CA console going in setting but haven't got more in it about the setting.

Operating Systems:

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Kenneth Adams's picture

Greetings, Cdee;

Please go into the Configuration tab, then the Settings sub-tab.  Hold the Ctrl key down and click on the banner where it says "Configuration Settings".  Once that is done, expand the Search section by clicking on the plus sign to the left of the word "Search".  Inside the Search section, look for the gray line with the option "Maximum number of consecutive searches on same index".  Take note of the number shown for this setting.  As part of optimizing the system, we in Support recommend setting this value to 1 so only 1 search can access an index volume. This prevents other searches from timing out when one search has an index volume that other searches need locked from those other searches.  If set to 1, increase the number to 5 and restart the Enterprise Vault Accelerator Manager Service (EVAMS) on the CA server.

One thing that may help to get your searches to complete more quickly, if not already set, is to enable the Search section option "Optimize searches based on oldest and youngest items".  This is not a hidden setting, so it will be shown in a white line.  If not already enabled, place a check mark in that line's Value column, click the Save button, click the OK button to acknowledge the need to restart the Customer Background Task, then restart EVAMS on the CA server.

Once enabled, the "Optimize searches" option will only search against index volumes that have items within the date range of the search.  This prevents searching against index volumes that we know don't have any items in the date range of the search.

Ken Adams

Backline Support for CA, DA, ACE, UCE, PSTD, ARMS, EVDC
US Support Region

Cdee's picture

Thanks a Ton Ken,

This is really good inputs for me both setting are really awesome..

One small question i see that the vaule is set to 1 so instead it increasing it to 5 do i have a provision to increase it only till 3 and then enabling the "Optimize searches based on oldest and youngest items" option.

Once again thanks you saved me from opening a new case with Support :)

Sr Messaging Engg.

Kenneth Adams's picture

The "Optimize searches" option does not care about how many concurrent searches are run against an index.  It only cares that searches are run with specific date ranges.  As such, you can adjust the number of concurrent searches value as you see fit to optimize your environment.  Just remember that too high a number can cause searches to fail index volumes such that they would need to be updated or repaired.


Ken Adams

Backline Support for CA, DA, ACE, UCE, PSTD, ARMS, EVDC
US Support Region