Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Index Admin Service won't start: error 41312, 41335

Created: 24 Jan 2013 • Updated: 01 Mar 2013 | 4 comments
This issue has been solved. See solution.

hello, today the index service starts with error, dtrace and eventlog says:

An error occured while trying to start indexing engine.
Further error details include: '<exception name="service-command" stack-trace="//scope/set-var[@name='result']/scope///function[@name='Index Volume-broker-status']/scope/scope/function[@name='Index Volume-broker-command']/scope/scope///exception[@name='service-command']" xmlns="urn:/Index Engine/objects">invalid run node provided</exception>'.

what does it mean ?

It's EV V.10.02. on W2008 R2, single installation.

Comments 4 CommentsJump to latest comment

JesusWept3's picture

Probably best doing a reinstall of the EV binaries

SOLUTION
TonySterling's picture

That is one thing to try but I believe what JW3 was referring to was to rerun the Enterprise Vault setup.exe.

susika's picture

Reinstall the Index Admin Service did the trick. thanks to Symantec Support.