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Index Admin Service won't start: error 41312, 41335

Created: 24 Jan 2013 • Updated: 01 Mar 2013 | 4 comments
This issue has been solved. See solution.

hello, today the index service starts with error, dtrace and eventlog says:

An error occured while trying to start indexing engine.
Further error details include: '<exception name="service-command" stack-trace="//scope/set-var[@name='result']/scope///function[@name='Index Volume-broker-status']/scope/scope/function[@name='Index Volume-broker-command']/scope/scope///exception[@name='service-command']" xmlns="urn:/Index Engine/objects">invalid run node provided</exception>'.

what does it mean ?

It's EV V.10.02. on W2008 R2, single installation.

 

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JesusWept3's picture

Probably best doing a reinstall of the EV binaries

SOLUTION
TonySterling's picture

That is one thing to try but I believe what JW3 was referring to was to rerun the Enterprise Vault setup.exe.

susika's picture

Reinstall the Index Admin Service did the trick. thanks to Symantec Support.