Index error

This issue has been solved. See solution.
Karthik2000's picture

Hi
am geeting following error for 4 mail boxes can any one help me to fix this

I tried repair index
rebuild index

can any one help me on this

A low level indexing operation has failed
Error: a severe error occurred; cannot continue [AV:63]
Index Id: 19447AE4E45F4DC4E940CA478BC29C9BD1110000EVSite/Volume:6281 (alex.a)

Abnormal error occurred
 
Error:     A low level indexing operation has failed   Error: #1   Index Id: #2   [0xc0041c43]
Reference: CAVUpdator/OAVI/o(h)
Index:     19447AE4E45F4DC4E940CA478BC29C9BD1110000EVSite/Volume:6281 (alex.a)
Info:      Params - format:-1, buckets:0, tiers:0, cache:268435456, options:0x27, charset:1

Thanks

PJuster's picture

HI Have you tried rebuilding

Solution

HI

Have you tried rebuilding the index and also updating the index ? do you get the same result ? is there enough free space in the index location ?

Have you followed/seen  this technote http://seer.entsupport.symantec.com/docs/280922.htm

Karthik2000's picture

Hi I tried repair and rebuild

Hi
I tried repair and rebuild indexing still I have a problem apparently we have enough space for indexing

TonySterling's picture

can you post the actual

can you post the actual events with the Event ID?

Tony Sterling
bluesource

Karthik2000's picture

1. The index volume has been

1. The index volume has been marked as failed.
Index Volume: 1E6E085B74072F74A8C2FF8598E1DBDE71110000EVSite/Volume:6521 (BACKHOUSE Tim)
Index Volume Path: I:\Index2\1E6E085B74072F74A8C2FF8598E1DBDE71110000EVSite
Reference: Open
           
 
Due to errors accessing the index volume it has been marked as 'failed' to prevent further errors.  The index volume will remain inaccessible until it has been repaired.

For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp

2. Could not open indexing parameters

Reason: Unspecified error  [0x80004005]
Index: 1617140779FB8424A971A870259E177861110000EVSite/Volume:6664 (GAGLIOTI Vince)

For more information, see Help and Support Center at 

3. A low level indexing operation has failed
Error: a severe error occurred; cannot continue [AV:63]
Index Id: 1617140779FB8424A971A870259E177861110000EVSite/Volume:6664 (GAGLIOTI Vince)

For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp

this is happening only for 4 mail boxes we have 1000 mail boxes

Karthik2000's picture

Hi I rebuilt index this

Hi
I rebuilt index this morning it is working thanks for your help guys (Paul,Tony)