Index problem in ev 10
Hey
I have a problem none of my archive any items index but there is plenty of archived item in the archive. When I trying to make a rebuild it just come whit is output in the generated log
Rebuild archive started at 05-01-2012 14:35:23
Archive Name: <Name>
Archive Id: <ArchiveID>
Rebuild Scope: Archive
05-01-2012 14:35:23 The index volume for the archive does not contain any indexed items.
05-01-2012 14:35:23 The rebuild has completed successfully and reported no issues.
For more information, see the online index troubleshooting technical note at:
http://www.symantec.com/docs/TECH160420
I have trying to troubleshoot by the tech note referred to (TECH160420), I have also installed the Cumulative Indexing hotfix for Symantec Enterprise Vault 10.0.0 but none of it helped.
Hey
I have a problem none of my archive any items index but there is plenty of archived item in the archive. When I trying to make a rebuild it just come whit is output in the generated log
"""""""""""
Rebuild archive started at 05-01-2012 14:35:23
Archive Name: <Name>
Archive Id: <ArchiveID>
Rebuild Scope: Archive
05-01-2012 14:35:23 The index volume for the archive does not contain any indexed items.
05-01-2012 14:35:23 The rebuild has completed successfully and reported no issues.
For more information, see the online index troubleshooting technical note at:
http://www.symantec.com/docs/TECH160420
"""""""
I have trying to troubleshoot by the tech note referred to (TECH160420), I have also installed the Cumulative Indexing hotfix for Symantec Enterprise Vault 10.0.0 but none of it helped.
In the dtrace I have made where there not any error to see so there were no clues of pursuing
Is there some one who have more suggestions for what could be wrong I'm running out of bullets
Comments
Is this a clean install of
Is this a clean install of EV10 or an upgrade from EV9??
Thanks,
Mark
Supportability Analysis Engineer for Enterprise Vault products.
**REMEMBER TO VOTE IF THIS HELPS AND MARK IT AS RESOLVED TOO IF IT IS!!**
it´s a upgrade
it´s a upgrade
So the Dtrace of the
So the Dtrace of the following processes, as per the document shows no error, what does it show?
Does the dtrace report anything, it may not error but it may give detail why things aren't being added, attach it please.
I opened a support case on it
I opened a support case on it now, and thay having also problem to find a solution on way the indexing not are working
What's the case number?
What's the case number?
Thanks,
Mark
Supportability Analysis Engineer for Enterprise Vault products.
**REMEMBER TO VOTE IF THIS HELPS AND MARK IT AS RESOLVED TOO IF IT IS!!**
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