Client Management Suite

I know i found it a while back.. but googling is not getting me there again..

what is the industry standard for application deployments? There was a standard % and i believe it was 85% success was concidered good....

curious if anyone has any bookmarks back to reputible %'s???

No links, but a 15% failure rate sounds extremely high.  This all depends on your environment and your rollout plan -- you're going to have different percentages at different milestones depending on link speed, planned rollout rate, # of pilot groups already migrated, etc.  But I reach 100% before I mark a project complete.  This means if I'm going from Office 2003 to Office 2007, I have 0 Office 2003 components in my data.  If I'm doing XP Service Pack 3, 100%.

I don't see why anything less than that would make sense.

Is the question more towards successful installations via automated means, vs. a 100% completed deployment?  We generally see about 90-95% "success" on our deployments, the other 5-10% being machines which are "broken" in some way (broken WMI, virus, messed up security permissions, user powered down during installation, etc), or machines where the install actually succeeded but showed up as "failed" (possibly due to a timeout or something with a dialog box).

mclemson: If you get 100% successful automated deployments, then I want to come work with you!  You must have a very well managed and locked-down environment, and users who are saints!

One for test, the second for pilot, and the third for a flawless deployment!

Actually, I meant more what you mentioned regarding manual follow-up.  I don't think anyone would recommend you move on after getting eight out of ten users migrated successfully, or that anyone would suggest you can get 100% of folks in the first rollout.

I aim to get everyone in the first automated push, but usually get around 90%, then apply another automated method or two to nudge the remaining 10%, and typically less than 2% are manually resolved.  I hope this helps.

thanks guys this is exactly what i was asking....
 

we do a pilot phase to IT....

Pilot phase to a set of users comprising of a few users from each department...

wait a bit..then breakup our distribution to 12 phases averaging 4-9 branches at a shot...

we have 104 branches (all remote sites using package servers)...

i am at a great rollout % success vs failure... and yes cleanup phase follows to get the rest...

but i was curious what the industry standard was... i recall someone saying 85% success was microsoft's acceptable rate.... just looking for a link and % #'s to show management...

some of these are still going so total deployed may not represent all.... also i do not show the failed as fixed here...

like said.. not too bad... these numbers are not the finals... i dont track that part.. just the deployment phases and first time #'s to report against...