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INF - Error Creating ODBC data source name

Created: 05 Aug 2013 • Updated: 06 Aug 2013 | 1 comment
This issue has been solved. See solution.

Windows 2008 R2.  NetBackup 7.1.  Suddenly receiving the following error running DIFF or FULL jobs.  Status 2 in NBU.

16:25:09.890 [5864.1552] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
16:25:09.890 [5864.1552] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\Veritas\NetBackup\var\host_cache\11b\356b831b+veritas_pbx,1,0,2,1,0+us-bak-01.shl.prod.txt
16:25:09.906 [5864.1552] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
16:25:09.906 [5864.1552] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\Veritas\NetBackup\var\host_cache\0c9\9e514ac9+0,1,2,0,1,0+172.26.1.80.txt
16:25:09.906 [5864.1552] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
16:25:09.906 [5864.1552] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\Veritas\NetBackup\var\host_cache\11b\356b831b+vnetd,1,0,2,1,0+us-bak-01.shl.prod.txt
16:25:09.906 [5864.1552] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6635: 0: fopen() failed: 2 0x00000002
16:25:09.906 [5864.1552] <2> file_to_addrinfo: ../../libvlibs/vnet_addrinfo.c.6636: 0: fopen() failed: C:\Program Files\Veritas\NetBackup\var\host_cache\11b\356b831b+bprd,1,0,2,1,0+us-bak-01.shl.prod.txt
16:25:10.093 [5864.1552] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:25:10.093 [5864.1552] <2> logconnections: BPRD CONNECT FROM 172.24.1.57.55357 TO 172.26.1.80.1556 fd = 596
16:25:10.967 [5864.1552] <4> CGlobalInformation::VCSVirtualNameList: INF - Veritas Cluster Server is not installed.
16:25:10.967 [5864.1552] <1> CGlobalInformation::VCSVirtualNameList:     CONTINUATION: - The system cannot find the path specified.
16:25:10.983 [5864.1552] <4> getServerName: Read server name from nb_master_config: us-bak-01.shl.prod
16:25:10.983 [5864.1552] <4> CDBIniParms::CDBIniParms: INF - NT User is SYSTEM
16:25:11.014 [5864.1552] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_5864_1552_1>, SQL userid <sa> handle <0x01069290>.
16:25:28.705 [5864.1552] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_5864_1552_1>, SQL userid <sa> handle <0x0106a4f0>.
16:25:46.522 [5864.1552] <4> CGlobalInformation::CreateDSN: INF - Error Creating ODBC data source name
16:25:46.522 [5864.1552] <1> CGlobalInformation::CreateDSN:     CONTINUATION: - Component not found in the registry
16:25:46.709 [5864.1552] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:25:46.709 [5864.1552] <2> logconnections: BPRD CONNECT FROM 172.24.1.57.55407 TO 172.26.1.80.1556 fd = 692
16:25:47.474 [5864.1552] <16> CDBbackmain::LoadUserLogin: ERR - Internal error. See the dbclient log for more information.
16:25:47.661 [5864.1552] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:25:47.661 [5864.1552] <2> logconnections: BPRD CONNECT FROM 172.24.1.57.55409 TO 172.26.1.80.1556 fd = 700
16:25:48.207 [5864.1552] <32> CDBbackmain::LoadUserLogin: ERR - Error 1 has been returned from GetCurrentDSN
16:25:48.222 [5864.1552] <4> CDBbackmain::dbbackup: INF - Results of executing <C:\Program Files\Veritas\NetBackup\DbExt\MsSql\lonsqlmon01_diff.bch>:

<0> operations succeeded. <0> operations failed.
16:25:48.394 [5864.1552] <2> vnet_pbxConnect: pbxConnectEx Succeeded
16:25:48.410 [5864.1552] <2> logconnections: BPRD CONNECT FROM 172.24.1.57.55411 TO 172.26.1.80.1556 fd = 628
 

Operating Systems:

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Yasuhisa Ishikawa's picture

Here is a relevant technote. Enable dbclient debug log on rhe client, reproduce the issue, and look int dbclient debug log.

http://www.symantec.com/docs/TECH143774

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

SOLUTION