Endpoint Protection

Buenos días, tengo la siguiente duda respecto a la informacion que aparece en la pagina principal de SEPM

En estado de End Point me aparecen 961 equipos "Desactualizados" (ver adjunto), pero si saco un informe de Definiciones de Virus
el 74 % tienen las definciones de virus a 25/06/2013.(ver adjunto)

¿Por que aparecen 961 equipos "Desactualizados" ?


Un saludo

Hi,

¿Qué versión de septiembre está utilizando actualmente?

Check this thread

https://www-secure.symantec.com/connect/forums/clients-appearing-out-date-sepm

https://www-secure.symantec.com/connect/forums/sepm-console-displaying-outdated-information#comment-8881941

What's your exact SEPM version?

Buenas, la version de SEPM es 12.1.11.01.401.

El formato de fecha es MMDDAA


He estado viendo los articulos indicados, pero no conseguimos solucionar el problema.

hi,

Try Thavenship comments may be help for your problem

https://www-secure.symantec.com/connect/forums/sepm-console-displaying-outdated-information#comment-8881941

That means "Content protection download" in the report "Endpoints outdated" ??

see attached

thanks

There was a known issue about this - but was fixed in 12.1 RU1 so your SEPM should not be affected - for reference:

Symantec Endpoint Protection Manager 12.1 console home page showing Security Status - Attention needed

Download protection content are definitions for the download Insight protection - check if your SEPM has teh latest definitions for that - those will be classified under Reputations Settings /Definitions or Whitelist defs.

Check the same directly on few of the reported out of date clients - and compare if the revisions are the same or in fact out of date,

HI, 

Which component is not updating on your machines?

if it is SONAR i used to experience the same kind of error but after a few hour all clients will get update properly.

Regards

Ajin