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Informacion de Estado en SEPM

Created: 26 Jun 2013 • Updated: 26 Jun 2013 | 7 comments

Buenos días, tengo la siguiente duda respecto a la informacion que aparece en la pagina principal de SEPM

En estado de End Point me aparecen 961 equipos "Desactualizados" (ver adjunto), pero si saco un informe de Definiciones de Virus
el 74 % tienen las definciones de virus a 25/06/2013.(ver adjunto)

¿Por que aparecen 961 equipos "Desactualizados" ?

Un saludo

Operating Systems:

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.Brian's picture

What's your exact SEPM version?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

JM Jimenez's picture

Buenas, la version de SEPM es 12.1.11.01.401.

El formato de fecha es MMDDAA

He estado viendo los articulos indicados, pero no conseguimos solucionar el problema.

formato_fecha.png
JM Jimenez's picture

That means "Content protection download" in the report "Endpoints outdated" ??

see attached

thanks

ScreenShot003.jpg
SebastianZ's picture

There was a known issue about this - but was fixed in 12.1 RU1 so your SEPM should not be affected - for reference:

Symantec Endpoint Protection Manager 12.1 console home page showing Security Status - Attention needed

Article:TECH164272  |  Created: 2011-07-10  |  Updated: 2012-07-27  |  Article URL http://www.symantec.com/docs/TECH164272

Download protection content are definitions for the download Insight protection - check if your SEPM has teh latest definitions for that - those will be classified under Reputations Settings /Definitions or Whitelist defs.

Check the same directly on few of the reported out of date clients - and compare if the revisions are the same or in fact out of date,

AjinBabu's picture

HI, 

Which component is not updating on your machines?

if it is SONAR i used to experience the same kind of error but after a few hour all clients will get update properly.

Regards

Ajin