Client Management Suite

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  • 1.  Information on Purging Resources from CMS

    Posted Apr 04, 2013 07:30 PM

    I had a couple of quick questions about how purging maintenance works:

    1.) Is there a table which records the clients which have been retired (we retire, and dont delete)? I dont have Asset Management Installed on this box, and I do know how to check the asset's status.

    2.) If the device comes back online, will the NS automatically reconnect with the agent and change the status back to active?

     

    Thanks for your time.



  • 2.  RE: Information on Purging Resources from CMS

    Posted Apr 06, 2013 09:48 AM
    1. The table is resourceassociation 2. Don't know how it works in 7.x but in here's how it worked in 6.x. If a computer was retired the NS denies communication to the agent. If the computer had an existing inventory policy, inventory data would change the status. Hers an article at can help answer your questions. Let us know what your finding are for 7.x https://www-secure.symantec.com/connect/articles/automatically-set-status-back-active


  • 3.  RE: Information on Purging Resources from CMS
    Best Answer

    Posted Apr 06, 2013 08:12 PM

    Hi JAnderson,

    1) In this HOWTO you will find how to create a report for retired computers in NS 7: http://www.symantec.com/docs/HOWTO21511

    2) If you are using SMP 7.1 SP2 and if a Symantec Management Platform Agent is still installed onto the computer, when basic inventory checks in next, the status of the computer is changed back to Active. This is working as designed.

    Regards,

    Fábio Sanches



  • 4.  RE: Information on Purging Resources from CMS

    Posted Apr 07, 2013 04:00 PM

    Thank you for your responses.