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Informes de versiones SEP 11. X en SEPM 12.1.1101.401

Created: 23 Apr 2013 • Updated: 23 Apr 2013 | 5 comments
This issue has been solved. See solution.

Buenos días, en nuestra organización tenemos el servidor SEPM en la version 12.1.1101.401 y hay conectanos clientes sep en versiones 11.0.4 y 11.0.7.

 

Cuando intento sacar un informe de Riesgos --> Equipos Infectados y en Riesgo me aparece :

""Estos informes solo incluyen información sobre los equipos cliente que ejecutan la versión 12.1 o superior. Aquí no se informan las infecciones en equipos que ejecutan versiones de cliente anteriores. ""

 

¿Hay alguna forma de obtener informes de los equipos que estan en Version 11.04 y 11.04 desde mi SEPM?

 

Un saludo.

Gracias

 

Operating Systems:

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honey_jack's picture

Hello,

 

Kindly confirm these clients are online and communicated with Server?

Thanks & Regard

Honey Jack

 

If your issue has been solved, please use the "Mark as Solution" for the valid thread.

JM Jimenez's picture

Hola honey_jack, lo clientes si estan conectados a sepm

 

Adjunto imagen

 

 

Un saludo

ScreenShot009.jpg
W007's picture

This is as per design

check this link

http://www.symantec.com/business/support/index?page=content&id=TECH164249

When running the "Infected and at risk computers" report, clients running version earlier than 12.1 are not shown. A disclaimer is also shown as well.

Description: These reports include information only about client computers that run version 12.1 or later. Infections on computers that run earlier client versions are not reported here.

 

Clients previous to version 12.1 cannot be viewed on this report. They are included in other comprehensive type reports. The previous client data can still be viewed on the Monitors -> Logs section of the SEPM on the risk type (and other various types).

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SOLUTION
honey_jack's picture

Check the PETE Comment

https://www-secure.symantec.com/connect/forums/inf...

Clients previous to version 12.1 cannot be viewed on this report. They are included in other comprehensive type reports. The previous client data can still be viewed on the Monitors -> Logs section of the SEPM on the risk type (and other various types)

Thanks & Regard

Honey Jack

 

If your issue has been solved, please use the "Mark as Solution" for the valid thread.

JM Jimenez's picture

Muchas Gracias a tod@s.

 

Obtendré la información a través de los Logs

 

un saludo