Inherited a SEP install with no admin info, how do I get access to the install?
Updated: 25 May 2010 | 4 comments
Hi all,
I was asked to take over the management of a client site and it has a SEP v.11 install and configured. The tech that left didn't leave any info behind and I am now looking to gain access to this setup.
How can I retrieve the admin access info for the server?
I apologize for not scanning through the articles and posts but as time is of the essence and people are a tad bit heated over the issue I just need a quick resolution/fix.
Please advise.
Thank you,
TITSSN
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Go to C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools and locate the reset_pass.pdf and resetpass.bat files.
Here you will find your answers.
Hope that helps!
the reset_pass.pdf says that the resetpass.bat file resets the SEPM password to "the default password"
What is the default password??
user: admin
pass: admin
Just found it by taking a closer look at the batch file. Thanks.
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