Workflow Soluiton

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  • 1.  Input from a Non-Symantec Source

    Posted Nov 04, 2013 12:08 PM

    Looking for suggestions on how to get input from a non-Symantec source.

    I currently have a feeder project linked to a management project by a webservice project (very similar to Service Desk feeder and management projects)

    We have a non-Symantec web form that gathers data that needs to get into the management project.  My thoughts are that I could use XML, CSVor a simply SQL Database to get the data from the web form into my Symantec workflow via a Integration project. 

    Has anyone used any of the above formats and did they work as designed?  Would you prefer one over the other?

     



  • 2.  RE: Input from a Non-Symantec Source

    Posted Nov 04, 2013 12:46 PM

    SQL is often the easiest to configure, so I tend to go that route. However, if your Workflow project is configured to accept input data and can be started from a web request, I've used that with XML in the start request and it worked out pretty well. Kind of a pain to configure my sending app to send the right XML, but got it in the end.



  • 3.  RE: Input from a Non-Symantec Source

    Posted Nov 04, 2013 02:28 PM

    I agree with the above, SQL definitely if it's possible. XML and SOAP are usually pretty reliable in most cases.