Install additional Deployment Console to remote Windows 2008 SP1 TS

belton72's picture

Hi,

I want to install an additional Deployment Console to a remote Windows 2008 SP1 Terminal Server.

I am running the DS 6.9 SP3 axinstall.exe from our Deployment Server, selected Component Install, selected the remote computer and entered the required credentials with admin rights but the install fails with the error...

axInstall
The Package Terminated unexpectedly!

Looking in the application log on the remote 2008 SP1 server I can see the following error message even though UAC has been disabled:

Log Name:      System
Source:        Service Control Manager
Date:          26/08/2009 12:29:42
Event ID:      7030
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      XXXXXXXXXXXXXXXXXXXXX
Description:
The Altiris Remote Install Service service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7030</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-08-26T11:29:42.000Z" />
    <EventRecordID>18326</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>XXXXXXXXXXXXXXXXXXXXXXXXXXXX</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Altiris Remote Install Service</Data>
  </EventData>
</Event>

Don Rowland's picture

Remote Console or Additional DS server?

If you are trying to install the DS console, I recommend using the 'console.exe' installer, in an interactive mode.

Logon to your TS.  Switch to install mode.  Execute the console.exe install but besure to point to the proper express share and SQL instance.

Pascal.KOTTE's picture

Push or Pull ?

Reading you I believe you make a push from you DS. I suggest you try a Pull from your TS using console.exe as told before. I never do that on a TS, is it supported?
SP3 is currently in Beta, perhaps you should report a bug ;-) 

~~PaKo @ www.BeMore.ch (Sorry for the Bad English, did you speak French ? Join us https://www-secure.symantec.com/connect/groups/gro... )