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install agent

Created: 20 Oct 2013 • Updated: 20 Oct 2013 | 1 comment
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I tried to install "backup exec remote agent for windows system" in a remote windows 7 pro station.

I did not succeed only after i turn off windows firewall.

What do i need to exclude in order to turn on windows firewall and install the agent ?

Best Regards,


Operating Systems:

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CraigV's picture


Open port 10000 which is the default port that the BE Remote Agent uses to communicate with the media server.


Edit: you should also check the 2 links below:

Alternative ways to access Backup Exec Technical Support: