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install agent

Created: 20 Oct 2013 • Updated: 20 Oct 2013 | 1 comment
This issue has been solved. See solution.

Hi,

I tried to install "backup exec remote agent for windows system" in a remote windows 7 pro station.

I did not succeed only after i turn off windows firewall.

What do i need to exclude in order to turn on windows firewall and install the agent ?

Best Regards,

Giyora

Operating Systems:

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CraigV's picture

Hi,

Open port 10000 which is the default port that the BE Remote Agent uses to communicate with the media server.

Thanks!

Edit: you should also check the 2 links below:
http://www.symantec.com/business/support/index?pag...

http://www.symantec.com/connect/articles/using-bac...

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

SOLUTION