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Install error - server service is not running

Created: 11 Mar 2013 • Updated: 09 May 2013 | 3 comments
This issue has been solved. See solution.

BE 11 on Windows 2008 64 bit Install fails with above error BUT THE SERVICE IS RUNNING.  What could I be missing?

Operating Systems:

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CraigV's picture

Server 2008 is not listed on the SCL so this is your issue. You need to go to BE 2010 R3 at a minimum (I wouldn't recommend BE 12/12.5 due to their age!) in order to get Windows Server 2008 supported.

Thanks!

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SOLUTION
CraigV's picture

Nope...BE 11, BE 12.0, BE 12.5, BE 2010 R1, BE 2010 R2, BE 2010 R3, BE 2012 <-- that is how far back BE 11d is.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...