Endpoint Protection

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  • 1.  Install SEP 11.0.6100 on windows 7 32bit roll back and fail with this error MainEngineThread is returning 1603

    Posted Sep 01, 2010 06:55 AM
      |   view attached
    i try to upgarde my managed SEP Client version 11.0.6005 to SEP 11.0.6100 but the upgrade rool bac.. so i try to uninstall the old version 11.0.6005 and install the new one 11.0.6100 but same error again i attached the sep_LOG y

    please any help

    Attachment(s)

    txt
    sep.txt   1.53 MB 1 version


  • 2.  RE: Install SEP 11.0.6100 on windows 7 32bit roll back and fail with this error MainEngineThread is returning 1603

    Posted Sep 01, 2010 07:09 AM
    What you need to do, is to first export the package from sepm with the create a single.exe file unchecked.. Then go to the installation files, for 11.0.6100.XX, DVD/SEP folder, and copy the luall.exe and lucheck.exe files, and paste these files, in the exported  package , to replace the existing  ones.

    Then run the setup from this exported  package  this to your windows 7  computers....

    Note: if you have already tried to install on a computer, and it has failed, then you may need to restart that computer, before installing using the steps above.



  • 3.  RE: Install SEP 11.0.6100 on windows 7 32bit roll back and fail with this error MainEngineThread is returning 1603
    Best Answer

    Posted Sep 01, 2010 07:09 AM
    LUCA: C:\Users\AMOSTA~1.QTI\AppData\Local\Temp\ABILLBCR\LiveUpdate\lucheck.exe
    LUCA: InstallLiveUpdate : CreateProcessAndWait( LUCHECK.EXE ) returned 206
    
    
    
    
    Title: 'The installation of Symantec Endpoint Protection (SEP) client fails and rolls back around the point of registering with LiveUpdate'
    Document ID: 2009061614434248
    > Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009061614434248?Open&seg=ent
    
    
    Title: 'Symantec Endpoint Protection Client installation fails on LUCHECK 206'
    Document ID: 2010012509092648
    > Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2010012509092648?Open&seg=ent
    
    
    
    



  • 4.  RE: Install SEP 11.0.6100 on windows 7 32bit roll back and fail with this error MainEngineThread is returning 1603

    Posted Sep 01, 2010 07:18 AM
    Check the following articles as per the Error in Log attached

    Title: 'Symantec Endpoint Protection installation rolls back while upgrading'
    Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009110712450848?Open&seg=ent
     
    Title: 'Windows 7 / 2008 R2 - SEP Client installation rolls back.'
    Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009110411364348?Open&seg=ent
     
    Title: 'Symantec Endpoint Protection Client installation fails on LUCHECK 206'
    Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2010012509092648?Open&seg=ent



  • 5.  RE: Install SEP 11.0.6100 on windows 7 32bit roll back and fail with this error MainEngineThread is returning 1603

    Posted Sep 01, 2010 07:18 AM

    Another KB

    Symantec Endpoint Protection Client (SEP) installation fails and rolls back. Install log shows "( LUCHECK.EXE ) returned 206"
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009100215565648



  • 6.  RE: Install SEP 11.0.6100 on windows 7 32bit roll back and fail with this error MainEngineThread is returning 1603

    Posted Sep 01, 2010 07:32 AM
    Hi Mudit,

    It's windows 7, as mentioned in the title of this post