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Install Sep 12 Client always failed after restart

Created: 04 Nov 2012 | 4 comments

Dear Friends,

    I have A problem, while installing SEP Client with this server specification :

OS: Microsoft Windows Server 2008 R2 Standard Edition, 64-bit Service Pack 1 (build 7601)
OS Type: 64-bit
OS Version: 6.1.7601
Virtualized: No
Physical memory: Total: 7.99 GB Free: 5.58 GB Used: 30%
Page file memory: Allocated: 3.99 GB Free: 3.55 GB
Processors: 4 logical processors (4 cores in 1 physical package)
0 Intel(R) Xeon(R) CPU E5606 @ 2.13GHz
HP Network Team #1
HP NC382i DP Multifunction Gigabit Server Adapter #53
HP NC382i DP Multifunction Gigabit Server Adapter #50

Name Type FS Total Used Free Volume Name
C:\ HardDrive NTFS 500.19 GB 32.96 GB 467.23 GB  
D:\ HardDrive NTFS 1.14 TB 133.26 GB 1.01 TB Data
E:\ CD-ROM   0   0  
Z:\ Network NTFS 1.76 TB 471.32 GB 1.30 TB Software

when I am installing SEP 12.1 to this server, I restart the server and after restarting, the SEP doesnt exist in the windows and no SEP 12.1 availble in this server AKA Rollback to the previous state before install the SEP 12.1. 

Best Regards


Comments 4 CommentsJump to latest comment

Ashish-Sharma's picture


Can you provide sep_inst.log.

Did you received any Blue screen error when system restart ?

Thanks In Advance

Ashish Sharma

R100N3's picture

Where Can I find the SEP Inst LOG ? and I don't received Blue Screen Error when restart, the Hardware are OK.

Ashish-Sharma's picture

you can find
Run-> %TEMP%

Thanks In Advance

Ashish Sharma

Simpson Homer's picture

to get the logs, go to Start>Run and type %temp% and you should be able to locate a text file called sep_inst.log.