Client Management Suite

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  • 1.  Installation problem

    Posted Sep 16, 2009 05:59 AM
    Good day!

    I tried to install SIM (symantec_sim_7_0_kb45011_sp2.exe) on clean Windows 2003 EE SP2. I have installed IE7. It looks like SIM was installed successful, I am able to run one and even start installation of Symantec Management Platform SP2 (7.0.5201). But during installation process there is the problem:

    Capture.GIF

    As I got from forum posts, it is some kind of common installation problem. I have checked the system date - it is correct. I uninstalled Internet Explorer Security Add-in. I even tried to change my timezone from GMT+3 to GMT+0, but in vain. Nothing helps. Please, help me.. I am a customer, we bought Altiris 6.5 and now I want to install a clean ServiceDesk to migrate from Altiris Help Desk...




  • 2.  RE: Installation problem
    Best Answer

    Posted Sep 16, 2009 06:18 AM
     Problem resolved!

    I ask our programmer to have a look at the problem. He advised to change date format in regional settings from default format to MM/dd/yyyy, and problem has gone..
    Very strange. And practice is very important thing..