Endpoint Protection

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  • 1.  Installation stops

    Posted Sep 29, 2009 09:08 AM
    Hi,

    Anyone else had this problem? After a clean uninstall of SAVCE 10.2 and reboot the install process fails with this error message. I have tried to uninstall several times and rebooted each time. I have tried with different versions of SEP (MR4SP1a and RU5). I have alos run cleanup tool to remove any unwanted leftovers from Symantec but it did not work. 

    chhem7406.gif 

    Regards
    Maximilian


  • 2.  RE: Installation stops
    Best Answer

    Posted Sep 29, 2009 09:21 AM
    can you check if this key is present..

    When trying to install a Symantec Endpoint Protection 11.0 client, the installation fails with the message "Pending system changes that require a reboot have been detected"


    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007121609023348


  • 3.  RE: Installation stops

    Posted Sep 29, 2009 09:23 AM
    Remove all symantec folders and clear temp folder.


  • 4.  RE: Installation stops

    Posted Sep 29, 2009 09:36 AM
     I will try this first thing tomorrow when I have access to the problematic notebook. 

    I will keep you posted!

    Thanks!


  • 5.  RE: Installation stops

    Posted Sep 29, 2009 09:46 AM
    Check these discussions to

    https://www-secure.symantec.com/connect/forums/failure-install-sep-client-windows-xp-sp3



  • 6.  RE: Installation stops

    Posted Sep 30, 2009 07:09 AM
    Thanks Rafeeq for providing the correct solution and with such a quick response.

    Kudos to you for giving such good help here in the forum!