Installation of SWV 6.1 SP1 fails on Windows 2000

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finalana's picture

Hello,

I'm trying to use the Workspace Virtualization Agent in combination with Wise Installation Studio and one of the target platforms is Windows 2000. I had some problems getting this to work. One of them is that SWV 6.1 SP1 does not install on my Windows 2000 SP4 virtual machine. I ran the installer Software_Virtualization_Agent.msi from the command line and had it write a log file. It seems like there is a custom action that fails because a DLL can not be loaded. Here's an excerpt from the log file:

MSI (s) (40:C8) [11:18:02:062]: Executing op: ActionStart(Name=fslxRollbackInstallProductSecurity,,)
MSI (s) (40:C8) [11:18:02:062]: Executing op: CustomActionSchedule(Action=fslxRollbackInstallProductSecurity,ActionType=3329,Source=BinaryData,Target=fslxRollbackInstallProductSecurity,CustomActionData=71)
MSI (s) (40:C8) [11:18:02:062]: Executing op: ActionStart(Name=fslxDoInstallProductSecurity,,)
MSI (s) (40:C8) [11:18:02:062]: Executing op: CustomActionSchedule(Action=fslxDoInstallProductSecurity,ActionType=3073,Source=BinaryData,Target=fslxDoInstallProductSecurity,CustomActionData=71)
MSI (s) (40:AC) [11:18:02:062]: Invoking remote custom action. DLL: C:\WINNT\Installer\MSIF.tmp, Entrypoint: fslxDoInstallProductSecurity
MSI (s) (40:24) [11:18:02:062]: Generating random cookie.
MSI (s) (40:24) [11:18:02:078]: Created Custom Action Server with PID 916 (0x394).
MSI (s) (40:10) [11:18:02:093]: Running as a service.
MSI (s) (40:A4) [11:18:02:093]: Hello, I'm your 32bit Elevated custom action server.
1: LoadLibrary error 126

Any ideas how to fix this?

Jordan's picture

On Windows 2000 there's a

On Windows 2000 there's a DLL, msvcp60.dll, we expect to be on the system that we don't lay down (because it's usually there).  You can just copy the DLL off of an XP system and the install should work.

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finalana's picture

msvcp60.dll

Thank you, The install works fine now. But when I launch Workspace Virtualization Admin File -> New Layer is grayed out and the layer import dialog only accepts VRA files, not VSA files.

Jordan's picture

check your license key. 

Solution

check your license key.  Help->About

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finalana's picture

Solved

Got it working now, thanks a lot!