Endpoint Protection Small Business Edition

 View Only

  • 1.  Installed SBE 12.0 and now can't access the server using PC Anywhere

    Posted Feb 24, 2010 12:16 PM
    Ever since I installed SBE 12 on our server I am not able to connect to the server  with Pc Anywhere.

    Would SBE 12 stop PCanywhere or is it something to do with the Dlink Router?

    It's a Dell Server running SBS 2003.

    Any ideas what could be wrong?

    Thanks
    John


  • 2.  RE: Installed SBE 12.0 and now can't access the server using PC Anywhere

    Posted Feb 24, 2010 12:25 PM
    You might need to open the ports for PCA to work.

    Ports 5631 (TCP) and 5632 (UDP) must be opened

    http://service1.symantec.com/SUPPORT/pca.nsf/docid/2001050711552112?OpenDocument

    http://service1.symantec.com/SUPPORT/pca.nsf/pfdocs/199732093939

    Cheers,
    Thomas


  • 3.  RE: Installed SBE 12.0 and now can't access the server using PC Anywhere

    Posted Feb 24, 2010 09:41 PM


    Please check the following. These are the ports used by SEP 12 SBE  anything apart from this will have to do with the configuration of the router or pcanywhere.

    Ports used by SEP 12 SBE.JPG