Endpoint Protection

We've recently added some Windows 7 64-Bit computers to our network.  When I go into the Symantec System Center Console, Remote Install,  those computers do not show up.  We are using Symantec 10.1.6000.6 installed on a server running Windows Server 2003.  Any suggestions?

Managing 64-bit clients with Symantec System Center

http://www.symantec.com/business/support/index?page=content&id=TECH101656

To manage 64-bit clients with the Symantec System Center

1. Create a client group.
2. Right-click the client group.
3. Uncheck Inherit settings from Server Group.
4. Right-click the client group, and then select All Tasks > Symantec AntiVirus > Virus Definition Manager.
5. In the Virus Definition Manager dialog box, uncheck Update virus definitions from parent server.
6. Do one or both of the following:
   • Uncheck Do not allow client to manually launch LiveUpdate.
   • Check Schedule client for automatic updates using LiveUpdate, click Schedule, specify a schedule, and then click OK.
7. Click OK

 To show clients in client groups in Symantec System Center

1. In Symantec System Center, click Tools > SSC Console Options.
2. Do one of the following, depending on your program version:
   • For Symantec AntiVirus 10.x, on the Client Display tab, check Show client computers when viewing client groups.
   • For Symantec AntiVirus 9.x, on the Client Filter tab, check Show client machines when viewing Groups.
3. Click OK.

You are using the old version of SAV. You may need to think of upgrading the infr to SEP 11 RU 7 or SEP 12.1.

SAV 64 bit edition client will not get the updates from SAV server, these clients either need to connect to internet or internet liveupdate server.