Installing Encryption Desktop 10.3.0 MP3 Caused Outlook 2010 to Freeze
1) Windows 7 SP1 Ultimate 64 Bit
2) Outllook 2010 64 bit
I was running (until this morning) PGP Desktop 10.0.1 freeware. SInce it was freeware, no Outlook support was provided.
This morning, I installed Symantec Desktop 10.3.0 MP3. I rebooted.
In my first attempt to enter any IMAP Outllook accounts (such as Smail), the mails all disappeared, I got a warning that the folders were not accessable, and all my mails dissapeared. Trying to re-enter the IMAP accounts caused a freeze - the Outlook Splash screen froze at "Loading Profile". My POP3 accounts work fine. I did not try entering my Exchange account, as the informaiton there is critical and I was afraid of a disastor,
By exiting the PGP services, I could reenter the IMAPaccounts - although it had to start downloading all emails again from the IMAPserver (Gmail).
I also tried removing all proxy & email related options in the PGP Desktop/Tools/Options and restarting the services. Didn't help.
Help please - what am I doing wrong?