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Installing latest SMG on a physical machine? kickstart error on NUC

  • 1.  Installing latest SMG on a physical machine? kickstart error on NUC

    Posted Sep 10, 2014 03:35 PM

    We're hoping to utilize Symantec Messaging Gateway more frequently at our locations.  Some of our locations are runining Hyper-V, so we typically install SMG on a virtual machine.  This works well.

    However, in some cases a location may not be Hyper-V equipped.  To keep costs low we were hoping to install SMG on an Intel NUC or similar form factor hardware.

    I am testing on an Intel NUC DN2820FYK here.  I've tried burning the SMG ISO to disc and installing from a USB-attached optical drive, but I get an error early in the installtion indicating:

    Unable to download the kickstart file. Please modify the kickstart parameter below or press Cancel to proceed as an interactive installation.

     

    It then prompts for a path beginning with cdrom:.  At this point I cannot seem to do anything - keyboard does not work, and I'm not sure what I'd do if it did anyway.  I tried booting to the ISO via a bootable USB thumb drive but the same error occurs.

    I'm not sure why the keyboard does not work at this point, but I believe the real issue is that since the system is booting from a USB device (optical or thumb drive) the installation script does not know where to look for the kickstart file.

    Unfortunately the NUC does not have a spare SATA port for me to hook up an optical drive directly so I feel I'm stuck.  It's too bad because I believe the Intel NUC and SMG would have been a perfect match for us.

    Has anyone seen this before?  Any way around it?

    Thanks