Installing newer version
Created: 07 Nov 2012 | Updated: 18 Nov 2012 | 5 comments
This issue has been solved. See solution.
Hi,
Iam trying to uninstall SEP11 version so that i can install SEP 12.1. But iam unable to find Symantec Antivirus in add/remove programs.. How should i then unistall the older version?? Will the older version be removed when i install the newer version ?
Regards,
Anish
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Contact Symantec Support and get the Cleanwipe Utility from them. This utility will help you in Uninstalling Symantec completely from the machine. Them you can start installing Newewr Version of Symantec
Regard's
Ajit Jha
Technical Consultant
ASC & STS
Hello,
Did you check these Articles:
Methods for uninstalling Symantec Endpoint Protection
How to get the CleanWipe tool (Endpoint Removal)
Hope that helps!!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
Hi
Please log a case in Symantec support, they will provide the Cleanwipe utility
Regards
Phone numbers to contact Tech Support:-
Regional Support Telephone Numbers:
United States: 800-342-0652 (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000
India: Toll-Free 000 800 4401 456 directly
IDD call: +61 2 8220 7111
Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp
Customer Care Contact Numbers for Licensing Issues:-
http://www.symantec.com/support/assistance_care.jsp
How to create a new case in MySupport
http://www.symantec.com/business/support/index?page=content&id=TECH58873
Hi,
Try to remove with a third party software called Revo Uninstaller. There is a version of "portable" that can help you easily remove this and other applications.Try to remove with a third party software called Revo Uninstaller. There is a version of "portable" that can help you easily remove this and other applications.
Bye.
My English is not the best ... excuse me.
=================
In Portuguese,
Olá
Tente remover com um software de terceiro chamado Revo Uninstaller. Existe uma versão "portable" que poderá ajudá-lo a remover facilmente esta e outras aplicações.
Tchau.
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