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Installing newer version

Created: 07 Nov 2012 • Updated: 18 Nov 2012 | 5 comments
This issue has been solved. See solution.

Hi,

 

Iam trying to uninstall SEP11 version so that i can install SEP 12.1. But iam unable to find Symantec Antivirus in add/remove programs.. How should i then unistall the older version?? Will the older version be removed when i install the newer version ?

 

 

Regards,

Anish

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Ajit Jha's picture

Contact Symantec Support and get the Cleanwipe Utility from them. This utility will help you in Uninstalling Symantec completely from the machine. Them you can start installing Newewr Version of Symantec

Regard's

Ajit Jha

Technical Consultant

ASC & STS

Mithun Sanghavi's picture

Hello,

Did you check these Articles: 

Methods for uninstalling Symantec Endpoint Protection

How to get the CleanWipe tool (Endpoint Removal)

Hope that helps!!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SameerU's picture

Hi

Please log a case in Symantec support, they will provide the Cleanwipe utility

Regards

 

Simpson Homer's picture

 

Phone numbers to contact Tech Support:-

 

Regional Support Telephone Numbers:
United States: 800-342-0652 (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000

India: Toll-Free 000 800 4401 456 directly

IDD call: +61 2 8220 7111

 

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

 

Customer Care Contact Numbers for Licensing Issues:-

http://www.symantec.com/support/assistance_care.jsp

 

 

How to create a new case in MySupport

http://www.symantec.com/business/support/index?page=content&id=TECH58873

 

Erick Alves's picture

Hi,

Try to remove with a third party software called Revo Uninstaller. There is a version of "portable" that can help you easily remove this and other applications.Try to remove with a third party software called Revo Uninstaller. There is a version of "portable" that can help you easily remove this and other applications.

Bye.

My English is not the best ... excuse me.

=================

In Portuguese,

Olá

Tente remover com um software de terceiro chamado Revo Uninstaller. Existe uma versão "portable" que poderá ajudá-lo a remover facilmente esta e outras aplicações.

Tchau.

 
 
Try to remove with a third party software called Revo Uninstaller. There is a version of "portable" that can help you easily remove this and other applications.
SOLUTION