Endpoint Protection

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  • 1.  Installing newer version

    Posted Nov 07, 2012 11:46 PM

    Hi,

     

    Iam trying to uninstall SEP11 version so that i can install SEP 12.1. But iam unable to find Symantec Antivirus in add/remove programs.. How should i then unistall the older version?? Will the older version be removed when i install the newer version ?

     

     

    Regards,

    Anish



  • 2.  RE: Installing newer version

    Posted Nov 08, 2012 12:38 AM

    Contact Symantec Support and get the Cleanwipe Utility from them. This utility will help you in Uninstalling Symantec completely from the machine. Them you can start installing Newewr Version of Symantec



  • 3.  RE: Installing newer version

    Trusted Advisor
    Posted Nov 08, 2012 03:10 AM


  • 4.  RE: Installing newer version

    Posted Nov 08, 2012 03:22 AM

    Hi

    Please log a case in Symantec support, they will provide the Cleanwipe utility

    Regards

     



  • 5.  RE: Installing newer version

    Posted Nov 09, 2012 01:13 AM

     

    Phone numbers to contact Tech Support:-

     

    Regional Support Telephone Numbers:
    United States: https://support.broadcom.com (407-357-7600 from outside the United States)
    Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
    United Kingdom: +44 (0) 870 606 6000

    India: Toll-Free 000 800 4401 456 directly

    IDD call: +61 2 8220 7111

     

    Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

     

    Customer Care Contact Numbers for Licensing Issues:-

    http://www.symantec.com/support/assistance_care.jsp

     

     

    How to create a new case in MySupport

    http://www.symantec.com/business/support/index?page=content&id=TECH58873

     



  • 6.  RE: Installing newer version
    Best Answer

    Posted Nov 09, 2012 01:42 PM

    Hi,


    Try to remove with a third party software called Revo Uninstaller. There is a version of "portable" that can help you easily remove this and other applications.Try to remove with a third party software called Revo Uninstaller. There is a version of "portable" that can help you easily remove this and other applications.


    Bye.

    My English is not the best ... excuse me.

    =================

    In Portuguese,

    Olá


    Tente remover com um software de terceiro chamado Revo Uninstaller. Existe uma versão "portable" que poderá ajudá-lo a remover facilmente esta e outras aplicações.


    Tchau.

     
     
    Try to remove with a third party software called Revo Uninstaller. There is a version of "portable" that can help you easily remove this and other applications.