Installing Ralus 2012 on Ubuntu Linux kernel version 3
I am trying to install the Ralus agent for Backup Exec 2012 (v. 1798.17) on Ubuntu running kernel version 3. Yes, I know this is unsupported. And yes, I know the suggestion is to revert back to kernel version 2 (com` on, really?!), but that isn`t an option for us. Has anyone been able to get this to work? We get the usual 4 seconds of the agent running, and then crashes with the " *** glibc detected *** /opt/VRTSralus/bin/beremote: free(): invalid pointer: 0xb5cb2570 *** error message. In our installralus.log file, we get the following error message:
"This platform is not supported. Exiting install.
Legacy backup method is still supported you can still backup the Linux machine with legacy method ( as you were doing it earlier)"
So it sounds as though the Ralus client be used, but only using the "legacy" method, which doesn`t back up open or locked files. Anyone know what the "legacy" method of backing up is?