Hi,
Im having a problem with deploying sep 11 RU5 to clients who use a 'Home Directory' thats is mapped to every user automatically.
I couldn't understand why does the sep installation (or the MSI Installer) try to get to the user's Home Directory.
i add a switch to the msiexec command line while running sep installation to export a log file (attached here), and here's the part i found about this home directory issue (which is K: drive):
Action ended 12:01:09: ParseSetAid.1CBEC0D3_E547_4E51_828B_44B9C47C0EA5. Return value 1.
Action start 12:01:09: saveEPState.0723A1DC_DEB6_4A50_874F_3A2D2C99A1C1.
Action ended 12:01:09: saveEPState.0723A1DC_DEB6_4A50_874F_3A2D2C99A1C1. Return value 1.
Action start 12:01:09: saveSPState.0723A1DC_DEB6_4A50_874F_3A2D2C99A1C1.
saveSPState: called
serviceIsRunning: OpenService FAILED with error 1060
saveSPState: SymProtect is on
saveSPState: exiting
Action ended 12:01:10: saveSPState.0723A1DC_DEB6_4A50_874F_3A2D2C99A1C1. Return value 1.
Action start 12:01:10: saveDrvSvcStartType.0723A1DC_DEB6_4A50_874F_3A2D2C99A1C1.
saveDrvSvcStartType: called
saveDrvSvcStartType: Current state of the driver =1
saveDrvSvcStartType: Converted value of startType=1
saveDrvSvcStartType: exit
Action ended 12:01:10: saveDrvSvcStartType.0723A1DC_DEB6_4A50_874F_3A2D2C99A1C1. Return value 1.
Action start 12:01:10: CostFinalize.
MSI (s) (AC:08) [12:01:10:270]: Product: Symantec Endpoint Protection -- Error 1327.Invalid Drive: K:\
Error 1327.Invalid Drive: K:\
Action ended 12:01:10: CostFinalize. Return value 3.
Action ended 12:01:10: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Property(S): UpgradeCode = {24BF7A02-B60A-494B-843A-793BBC77DED4}
Property(S): CCEVTMGR_INSTALLED = 1
Property(S): SRTSP_INSTALLED = 1
Property(S): CCSETMGR_INSTALLED = 1
Property(S): CostingComplete = 0
Property(S): VersionNT = 600
Property(S): SYM_MAJOR_UPGRADE = 1
Property(S): SAVSMIGFOLDER = C:\Program Files\Symantec AntiVirus\
Property(S): TARGETDIR = D:\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): AppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\
Property(S): INSTALLDIR = C:\Program Files\Symantec AntiVirus\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): SystemFolder = C:\Windows\system32\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FavoritesFolder = C:\Windows\system32\config\systemprofile\Favorites\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): LocalAppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Local\
Property(S): MyPicturesFolder = K:\My Pictures\
Property(S): PersonalFolder = K:\My Documents\
Property(S): ProgramFiles64Folder = D:\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): TempFolder = C:\Windows\TEMP\
Property(S): SendToFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): SepMenuDir = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Symantec Endpoint Protection\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): System16Folder = C:\Windows\system\
Property(S): System64Folder = D:\
help plz ?
thanks,
shachar