ServiceDesk

Prerequisites:
Windows XP

• II6
• .Net 3.5

Windows 7

• II6 Compatibility with all sub options
• .Net Framework 3.5.1 with all sub options

 
Procedure:

1. Once you have ServiceDesk 7 Installed, go to the “C:\Program Files (X86)\Altiris\Workflow Designer\Installers” folder
2. Copy the following files to a local folder to utilize during the installation:
   • Altiris.Workflow.Server.Setup.exe
   • Logicbase.ServerExtensions.exe
   • Logicbase.Shared.exe
3. Also copy the Altiris.ServiceDesk.2009.exe from the (NS or ServiceDesk server) locally as well
4. First install Logicbase.Shared.exe application, (using all default prompts are fine)
   • Anytime prompted to restart IIS, then do it
5. Then install the Logicbase.ServerExtensions.exe application, (using all default prompts are fine)
   • If prompted to use old server extension settings, select Yes
   • Anytime prompted to restart IIS, then do it
6. Then install the Altiris.Workflow.Server.Setup.exe application, (using all default prompts are fine)
   • Anytime prompted to restart IIS, then do it
   • When prompted with the Server Extensions Configuration window, leave all defaults then select “OK” and select “Yes” to save your changes
   • Then restart the Server Extension service now
7. Then initiate the install of the Altiris.ServiceDesk.2009.exe application
8. Select a New Install
9. Uncheck all Server Roles except Workflow Designer, even Workflow Server (it’s already installed) and select Next
10. Enter the correct credentials for your NS, domain, username & password,  then select “Test” and “Next”
11. Review the System Check, I obviously didn’t have 2GB of RAM in my machine but it’s ok, select “Next” and then “Install on the next window if all is acceptable
12. See the progress … See the Status and click “Finish” if successful!
13. An Altiris Workflow Designer icon should be your desktop, double-click on it

Download the attachment if you'd like included screen shots.
 

My God!
Do we really need to do like installing ServiceDesk to have only the designer?
I remember that it was possible to install the designer of version 6.5, yes with the constraint of having IIS installed in the XP/w7 box, but looks strange to go through SD installation to do so.

Is it in the case you do not have Workflow licenses?
Please clarify I'm afraid. :)
 

I'm not sure regarding the licensing aspects of which solutions. I'm thinking that when you enter your notification credentials the licensing is extracted from it (on the ServiceDesk side). But I could be wrong.

Do we have to install ServiceDesk first or can we just copy over the  Altiris.ServiceDesk.2009.exe from the NS server?

We just want to look at Workflow Designer and don't have ServiceDesk 7 installed yet.

Thanks in advance for any help.