Endpoint Protection

I have attempted to upgrade the EPP software on a RODC but encountered software installation being rolled back halfway. After doing research, this is the proposed solution from Symantec :

Certificate error occurs when attempting to install or upgrade Symantec Endpoint Protection

http://www.symantec.com/business/support/index?page=content&id=TECH217284

1) If i follow option on the above article, I will hit the issue below (SSL/TKS communication problems) and our NPS on the same RODC will fail.

SSL/TKS communication problems after you install KB 931125

http://support.microsoft.com/kb/2801679

2) I cant opt for slective updates on the necessary root certificates to verify the Symantec Endpoint Protection binaries, because the GPO of my administrative account prevents me from launching MMC to access the Computer Certificate Store.

Is there any suggestions or solutions for this paticular issue? Thanks!

Move to 12.1.5. This was an issue in 12.1.4, which was fixed in 12.1.5.

Review these links:

http://www.symantec.com/docs/TECH218029
http://www.symantec.com/docs/TECH217284

Note: As of 12.1.5, if the required certificates are missing, Symantec Endpoint Protection installs the certificates during installation instead of prompting you to to install them

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Hello Brian, thank you for the suggestion. We've thought about doing just that but sadly our current situation does not allow for an upgrade to 12.1.5, at the moment. We're dealing with a large number of clients, so preliminary tests will take quite some time.

Meanwhile, are there any specific Certificate replacement fixes available? Thanks again!

As far as I know, only what the articles linked above point to.

Thank you, will mark this as solved for reference.