Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Intelligent Updater - how to "skip" the question to execute

Updated: 21 May 2010 | 7 comments
silvana's picture
0 0 Votes
Login to vote
This issue has been solved. See solution.

I need to execute Intelligent Updater in some computers.
Normally when executing it a new window appears asking if you really want to execute the update, and waiting a response (Yes or No) from the user to continue the execution.
 I would like to know how to "skip" that question to execute the update.
I have to write a script or something like that. So if there is a parameter to set the response to "Yes" it  would be fine.
Thanks a lot.

Comments

Vikram Kumar-SAV to SEP's picture
12
Mar
2010
0 Votes 0
Login to vote

  Enable inbox on the clients

  Enable inbox on the clients and then you will just need to drop jdb on the client

to enable Inbox

    create a registry value on the SEP client called "TPMState" underHKLM\Software\Symantec\Symantec Endpoint Protection\SMC. 
    TPMState = 0x80

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008030710560348

sandra.g's picture
12
Mar
2010
0 Votes 0
Login to vote

Command line

In a command window, type in [intelligent updater file name].exe /? for a list of command line options.

Hope this helps,
sandra

Symantec Technical Support Engineer, LAM/NAM //  SAV/SEP for Mac
Don't forget to mark your thread as 'solved' with the answer that best helped you!
 

silvana's picture
15
Mar
2010
0 Votes 0
Login to vote

Hi Sandra, Thanks, I have

Hi Sandra,

Thanks, I have tried it, but there is no option that could solve my problem...

Brian81's picture
15
Mar
2010
0 Votes 0
Login to vote

What happens when you try to

What happens when you try to run it in silent mode (/q) on the client ?

Rafeeq's picture
15
Mar
2010
0 Votes 0
Login to vote

hi

You want to run in remote?
You can try the /q command   it works without prompt.
c:\> 20100314-003-v5i32.exe  /q

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

postechgeek's picture
15
Mar
2010
0 Votes 0
Login to vote

If you want to do this

If you want to do this remotely, you can use PSExec, to execute the intellgent update install file.

PSTools (PSExec is in this zip):
http://technet.microsoft.com/en-us/sysinternals/bb...

Create a batch file, and run the batch.

Something like this should do the trick:
REM ******* Updating <HOST> ********
copy 20100314-003-v5i32.exe \\<host>\C$\windows\temp
ECHO Updating <HOST> virus def files, Please wait...
c:\psexec \\<host> c:\windows\temp\20100314-003-v5i32.exe /q
del \\<host>\C$\windows\temp\20100314-003-v5i32.exe

Simple, but it may save you some time if you have a few computers to update.

Mike

silvana's picture
15
Mar
2010
0 Votes 0
Login to vote

Thank you! I have just tested

Thank you! I have just tested and the option /q works!