Hi,

Please run the process explorer on your machine. Goto the properties of rtvscan.exe. Go to the TCP/IP tab. See if you are able to see any  network connections.

I would also recommend enabeling the debug logging on the client. Submit the debug logs as an attachment to your initial post, or you can contact support for getting more information and to perform Root cause analysis.

Aniket

Process Explorer came up clean. I have enabled debugging and will post the logs in the next hour as I want it to run for awhile to gather a good amount of data.

Here is my log:

http://www.2shared.com/file/9126036/e8c9531b/vpdebug.html

Ok, if the process monitor did not show any TCP connection, that means the client is showing incorrect information.

I suspect corruption in the registry. The settings for activescans are stored in the location:

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\LocalScans\Default QuickScan Options

You can export the key and compare that with another export from a normal working machine. And compare them with BeyondCompare.

But, to try the simple steps first, i would recomment repair install, reboot, active scan.

Aniket

Below is the only difference found. The leftside is from the normal machine:

How about repair, did you try that?

Aniket

I'm going to try a reinstall on my machine, the other machine appeared to be OK now after reinstall