I created Ghost Images of a 150GB internal HDD (Desktop PC) using Ghost32.exe.
Ghost version is 11_5 (GSS2.5).
Using Windows PE as the boot environment.
The hard disk is formatted in NTFS.
When I created an image, I used the following command. Then, three images were created.
"ghost32.exe -split=4000" (and Active Switches : Spanning / AutoName)
I burned each image to DVD-R.
(Detail)
Disk 1 : about 4GB mst.gho
Disk 2 : about 4GB mst00001.ghs
Disk 3 : about 500MB mst00002.ghs
When I restoring other same model PC with these disks, the following error occurred.
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Title : Internal Error 36000
Description : An internal inconsistency has been detected.
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The restore goes to 95% and quits.
But, there is the case which sometimes succeeds.
It is always the same point in the timing when this error occurs.
It is time using the second disk(mst00001.ghs).
When I restoring, I used the following command.
"ghost32.exe -clone,mode=restore,src=d:\mst.gho,dst=1 -sure -szee"
* [d:] is optical drive label.
The header of the GHOSTERR.txt file follows:
--------------------------------------------------------------------------------
*********************************
Date : Fri Jun 30 13:52:51 2011
Error Number: (36000)
Message: A GeneralException occurred
Version: 11.5.0.2113 (Apr 22 2008, Build=2113)
OS Version: Professional (Build 6000)
Command line arguments: -clone,mode=restore,src=d:\mst.gho,dst=1 -szee -sure
Active Switches :
AutoName
PathName : 65 A0003940.exe
DumpFile : d:\mst00002.GHS
DumpPos : 8388555832
Last LFO Buffersize : 0
Last LFO Path :
Full Path : d:\mst00002.GHS
Drive Letter : d:\
Last LFO Filesystem : Native
Last LFO Error : Win32 error: (0x00000002)
The system cannot find the file specified.
Last LFO Error Path :
Full Path : d:\mst00002.ghs
Drive Letter : d:\
FlagImplode : 0
FlagExplode : 3
CloneSrc : d:\mst.gho
BatchPartSrc : 0
BatchPartMSrc :
CloneDst : 1
BatchPartDst : 0
Operation Details :
Total size.........12672
MB copied..........12134
MB remaining.......538
Percent complete...95%
Speed..............568 MB/min
Time elapsed.......22:06
Time remaining.....0:56
Processor exception
Generated at ..\HardExceptionHandlerWin32.cpp:307
--------------------------------------------------------------------------------
I inspected, and the following things became clear.
1.
A hard disk and DVD disk do not have the problem. I checked by a diagnosis utility.
2.
When I attach "-ntc-" switch, this error does not occur.
Reference page:
How to troubleshoot the error: "Internal error 36000 . . . " [Method 2]
http://www.symantec.com/business/support/index?page=content&id=TECH106950&actp=search&viewlocale=ja_JP&searchid=1309223853076
I think, because in error when using the Disc 2, dumpfile should be "d:\mst00001.GHS".
I do not understand why it is "d:\mst00002.GHS".
I have a question.
1.
What will be this problem?
2.
Why is this problem settled when I use "-ntc-" switch ?
3.
I do not want to use "-ntc-" switch if possible.
Is there the method to do to solve a problem elsewhere?
Thanks in advance for your help.