Video Screencast Help

Internet Connection is dropping

Created: 28 Oct 2013 • Updated: 28 Oct 2013 | 3 comments
IN's picture

I have a property reporting that multiple machines are dropping their internet connections.  The systems are being restarted and they will stay connected for about 20 minutes and then it happens again.  The tech uninstalled Network Threat Protection and this resolved the problem.  Is this a known issue?  What could be causing this?  These users are running 12.1.2

Operating Systems:

Comments 3 CommentsJump to latest comment

Rafeeq's picture

you need to check the rule which is blocking the connection 

open sep interface

select ntp logs

check the rule which is blocking the connection

add the rule in sepm and move it to the top

SameerU's picture

Hi

Please upgrade to SEP 12.1.3 and observe

Regards

 

 

.Brian's picture

Do you need more assistance with your problem or were you able to get it resolved?

If you could post an update for followers of this thread that would be most helpful.

Thanks and take care,
Brian

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.