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Is Internet connection needed on SEPM server?

Created: 13 Dec 2012 • Updated: 20 Dec 2012 | 13 comments
This issue has been solved. See solution.

We use separate LUA server only , to download and distribute definition files. And our SEP clients will do weekly update. It meants we don't need to have client daily update. May we know if internet connection is still needed on SEPM server? If no internet connection, what problem or any abnormal symtoms on SEPM ? Many thanks.

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Ashish-Sharma's picture

If you are using LUA for download definition file no need to internet connection

Thanks In Advance

Ashish Sharma

 

 

SymQNA's picture

Hi Symantec support,

If SEPM does not have internet connection, any problem with definition report or any problem with management issue?

.Brian's picture

Top articles and Best Practices of LiveUpdate Administrator 2.x

https://www.symantec.com/business/support/index?pa...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Ashish-Sharma's picture

HI,

No Issue occured your sepm server are received updated for your LUA server and any other management report are working with your sepm database.

Thanks In Advance

Ashish Sharma

 

 

SymQNA's picture

But it always show me below screen on SEPM server, does any matter?

Ashish-Sharma's picture

HI,

Is your sepm server are updated for LUA ?

Thanks In Advance

Ashish Sharma

 

 

AravindKM's picture

If all the clients are being configured to receive updates from LUA directly, you can ignore this message..

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

pete_4u2002's picture

Whats the definition status of the SEPM ? has it been downloaded the latest one?

SMLatCST's picture

"Thumbs Up" to AravindKM's post above.

Assuming your SEP clients are configured to download their updates directly from the LUA (and that the LUA only downloads the client definitions), then there is no reason for the SEPM itself to have the latest definitions, other than for reporting.

Just so you know, the SEPM itself does try to access the Internet for other information other than definitions.  These include, Symantec Licensing servers, Security Response ThreatCon levels, an "idea" of what the latest definitions released by Symantec are (not the actual defs themselves), etc.  Not to mention the SEP Clients (on 12.1) also try to contact the Symantec Insight servers directly on the Internet for reputation information as well.

SymQNA's picture

Hi Symantec support

Then what ports should I set on firewall rule to allow internet access for SEPM? are 80,21 and?

Ashish-Sharma's picture

 

Hi,

URLs

hosts/0/url=http://liveupdate.symantecliveupdate.com:80
hosts/1/url=http://liveupdate.symantec.com:80
hosts/2/url=ftp://update.symantec.com/opt/content/onramp

http://liveupdate.symantecliveupdate.com

http://liveupdate.symantec.com

ftp://update.symantec.com/opt/content/onramp

 check this link

http://www.symantec.com/docs/TECH13945

Thanks In Advance

Ashish Sharma

 

 

SOLUTION
SymQNA's picture

Thank you very much. Both of your answers are my solution. But Symantec only allow me to make one of them as solution, even I want to select both. Thanks