Hi All
I'm using Client management suite 7.5. I configured Internet gateway. I installed internet gateway package for client on the internet
The network staturs after install is Connected to NS via internet gateway. Cloud-enabled management mode is active
But Agent status: Agent Initialization pending
I check log and on NS console, i don't see this client.
Have you got experience for these one?
The step to config IG on server as below
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1 In the Symantec Management Console, on the Settings menu, click
Notification Server > Cloud-enabled Management.
2 In the left pane, expand Setup and then click Cloud-enabled Management
Setup.
3 On the Cloud-enabled Management Setup page, on the Internet Gateway
Setup tab, click Download the Internet gateway installation package.
4 If you are on the gateway computer, you can click Run to run the installer
immediately.
If you want to save the package as a file to run later or to run on a different
computer, click Save, specify the appropriate folder, and then click OK.
5 Navigate to the SMP Internet gateway installation package that you downloaded
and double-click SMP_Internet_Gateway.
6 In the Open File - Security Warning dialog box, click Run.
7 In the Symantec Management Platform Internet Gateway Setup dialog box,
click Next.
8 Click I accept the licence agreement, and then click Next.
Setting up Cloud-enabled Management
9 Specify the path to the destination folder where you want to install the Internet
gateway files, click Next, and then click Next.
10 Make sure that Start configuration wizard is checked, and then click Finish.
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Can all help me?
Thanks and best regards