Video Screencast Help

Internet not working

Created: 05 Dec 2012 | 4 comments


Please check attached pop up.Internet is not working 10 min continious this pop up come anu solution for this kinf of error.

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Brɨan's picture

Make sure you ensure that your system is fully patched as it is getting attacked.

This is a setting in the SEPM that you can configure You can leave it checked or uncheck it:

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Anil kondalkar's picture

Thanks All for your Replies but the issue concluded that the SEP package was Corrupted when Reinstalled the new package resolved this issue after Full Scanning of the System.

Thanks & Regards


Ajit Jha's picture

Intrusion Prevention Policy is blocking an specific ID and denying traffic from the specific IP address associated with it.

To create an exception for Intrusion Prevention Policy to allow a specific ID:

1. Open Symantec Endpoint Protection Manager console .
2. Select 'Policies' tab.
3. Under 'View Policies', select 'Intrusion Prevention'.
4. Select Intrusion Prevention policy, and under 'Tasks' select 'Edit the Policy'.
5. Select 'Exceptions' tab.
6. Click on 'Add...' button.
7. Search and select ID blocked.
8. Click on 'Next>>' button.
9. Change 'Action', from 'Block' to 'Allow'. Click on 'OK' button.
10. Check if the exception edited has been added to 'Intrusion Prevention Exceptions' list.
11. Click on 'OK' button for save changes in the Intrusion Prevention policy.


Ajit Jha

Technical Consultant