What is the SEPM version ?

if the clients are already updated and is SEPM 12.1, check this link and let know if it resolves your issue

http://www.symantec.com/business/support/index?page=content&id=TECH164272

Try changing the date format, and see if that helps?

Thums Up to Simpson's advice!!

Go through the following link:

http://www.symantec.com/business/support/index?page=content&id=TECH164272

May this help you!!

Check this:

http://www.symantec.com/docs/TECH103087

Since the end user is using SEP 12.1, I would reiterate to try changing the date format and let know if it helps.

http://www.symantec.com/business/support/index?page=content&id=TECH164272

Hi Kovera,

check this it helps you,

1. Log into the SEPM Console
2. Click the Preferences link In the  Security Status section on the SEPM Home tab
3. Select the Logs and Reports tab
4. Select DDMMYY from the Date format combo box
5. Click the OK button to close the Preferences page
6. The changes to these settings may take a few minutes to take effect.
7. Restart the SEPM console machine and check if issue is not resolved
8. If you select DDMMYY change to MMDDYY and wait for few minutes take effect and
9. Restart the console machine logon to console machine refresh the page and check it once.

Hello,

Is the client updated?

What is the date format selected?

See if this link helps

http://www.symantec.com/business/support/index?page=content&id=TECH164272

This is a reporting issue, we are aware of the problem.  Your clients are still updating.

The short term fix would be to either increase your Download Protection and IPS thresholds or to switch to using the US date format for reporting temporarily.

Again, Updating to 12.1 RU1 fixes the problem.

See the below link on how to upgrade 12.1 to RU1:

Upgrading or migrating to Symantec Endpoint Protection 12.1.1000 (RU1)

http://www.symantec.com/business/support/index?page=content&id=TECH174545

Hope that helps!!

Can somebody help.

Our company's SEPM 12.1 console is showing error message "Intrusion Prevention Signature Failures?Any solutions?