Endpoint Protection

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  • 1.  Intrusion Prevention Signature Update&Antivirus Definition Update

    Posted Nov 06, 2014 01:38 AM

    Hello ,

    i have some client Out-of-date Antivirus Definitions but the same clinet receive intrusion Prevention Signature Update

    and vice versa. and also some clinet appear without green light icon(see the screenshot) and also sometime missing

    clinet (i have 90 clinet sometimes only appear in symantec manger 70 client)

    2.jpg



  • 2.  RE: Intrusion Prevention Signature Update&Antivirus Definition Update

    Posted Nov 06, 2014 02:21 AM
    Are u using clone system ? Try to delete one or two client from SEPM console. Follow below process some client How to repair duplicate IDs on cloned Symantec Endpoint Protection 12.1 clients Article:TECH163349|Created: 2011-06-27|Updated: 2013-05-17|Article URL http://www.symantec.com/docs/TECH163349


  • 3.  RE: Intrusion Prevention Signature Update&Antivirus Definition Update

    Posted Nov 06, 2014 02:35 AM

    thanks for reply

    i dont have any idea about clone system

    Note: when remove symantec client and installed again
    it will receive update form symantec manager.

     



  • 4.  RE: Intrusion Prevention Signature Update&Antivirus Definition Update

    Posted Nov 06, 2014 02:51 AM
    You can follow above articles some system.


  • 5.  RE: Intrusion Prevention Signature Update&Antivirus Definition Update

    Posted Nov 06, 2014 06:28 AM

    Run the symhelp tool on one of the affected systems to see what it shows

    Download the Symantec Help (SymHelp) diagnostic tool to detect Symantec product issues