Endpoint Encryption

 View Only
  • 1.  invalid server location error on endpoint encryption removable storage

    Posted Mar 18, 2015 04:37 AM
      |   view attached

    180px_removable storage_0.png

    hello guys.

    hope you will be fine.i was creating a lab of endpoint encryption removable storage.when i was doing client installation package creation.all the steps were going wel as per installlation guide.but on the step of framework installation settiing.after the giving all crendetials it generates error invlid server lovation.the request failed with http status404 not found.i have also attached snap shot.so i need your support to sort out this issue.

    Note : i have completed all the steps of framework installation.

     

     



  • 2.  RE: invalid server location error on endpoint encryption removable storage

    Broadcom Employee
    Posted Mar 18, 2015 05:37 AM

    Hi,

    Thank you for posting in Symantec community.

    Refer the following article:

    Symantec Endpoint Encryption Management Server Error: Invalid Server Location. The request failed with HTTP status 404: Not Found

    http://www.symantec.com/docs/TECH202774

     



  • 3.  RE: invalid server location error on endpoint encryption removable storage

    Posted Mar 18, 2015 10:46 AM

    Can you confirm that the IIS Web Site is up and running on the server?  Since your web site is listed as port 80 (the address in the framework settings screenshot), confirm that the Default Web Site is disabled, and the Symantec IIS site is running, since the default site also uses port 80 by default.

    If you can confirm that the Symantec web site in IIS is up and running, make sure you can browse to the web site manually in a web browser.  It should ask for credentials if successful.



  • 4.  RE: invalid server location error on endpoint encryption removable storage

    Posted Mar 25, 2015 03:22 PM

    Were you able to get this resolved?  Let us know if you are still having trouble with it.



  • 5.  RE: invalid server location error on endpoint encryption removable storage

    Posted Mar 26, 2015 02:25 PM

    i was trying to resolve this issue...but i m not gettting how to check iis web site is up and either port 80 is listed or not.so if some one take my remote session of my machine it would be easy to understand this issue...i need your support 



  • 6.  RE: invalid server location error on endpoint encryption removable storage
    Best Answer

    Posted Apr 03, 2015 11:58 AM

    For a remote session you would need to open a case with technical support.

    There are instructions for changing the port for IIS here:
    http://support.microsoft.com/en-us/kb/149605

    If you change the port, you also need to change it to the new port in the SEE Management Server Configuration Manager.

    If you prefer using port 80 for SEE, either right-click and disable the Default Web Site in the IIS Manager, or use the above instructions to change the Default Web Site port.  You should then be able to right-click and start or restart the Symantec Endpoint Encryption site in the IIS Manager.

    You may want to try uninstalling and reinstalling the SEE Management Server.  I have seen two issues in the last few days where the symptoms were similar, and they were actually the result of a failure to properly create the IIS site.

    Uninstall the existing SEE Management Server, and on the reinstallation, choose a different port number (not port 80, maybe try port 8080) when it asks for the IIS information.