Invalid SIS part
Hi, I'm using EV10 SP3. I'm getting the 7110 error:
"An invalid SIS part was encountered while doing watch file scan....
Invalid Reason = Verification failed for sis part when post processing Saveset with TID = [50B0519E9218ABAC4A9DBC89179405C1]."
So I ran a dumpsaveset on this TID and I get
EVSVR Command>ds 101E1FFCF7FA5D647A7DB240CFD8534C81210000CDCAAPEVSVR01 50B0519E-9218-ABAC-4A9D-BC891
2013-10-10 10:33:15 Log file 'C:\Program Files (x86)\Enterprise Vault\Reports\EVSVR\EVSVR_DumpSaves
2013-10-10 10:33:15 EVSVR Version (10.0.3.1090)
2013-10-10 10:33:15 Initialising operation
2013-10-10 10:33:15 Arguments: 101E1FFCF7FA5D647A7DB240CFD8534C81210000CDCAAPEVSVR01 50B0519E-9218-
2013-10-10 10:33:15 Output folder: C:\Program Files (x86)\Enterprise Vault\Reports\EVSVR\EVSVR_Dump
2013-10-10 10:33:15 Log file path: C:\Program Files (x86)\Enterprise Vault\Reports\EVSVR\EVSVR_Dump
2013-10-10 10:33:15 Found a vault store: Parameter 101E1FFCF7FA5D647A7DB240CFD8534C81210000CDCAAPEV
SVR01 is the entry id for vault store 'Mail Vault Store 01'.
2013-10-10 10:33:15 Log file closed
DumpSaveset Initialisation failed: ERROR: The second parameter 50B0519E-9218-ABAC-4A9D-BC89179405C1
is not a valid saveset or transaction id. Error: The specified Saveset does not exist. (0xc0041
aac). Error: 0xc0041aac
So I jumped on the SQL server and ran:
select * from EVVSMailVaultStore01_1.dbo.JournalArchive where TransactionID = '50B0519E-9218-ABAC-4A9D-BC89179405C1'
and it returned a result. "201310091306457~201302100614000000~Z~50B0519E9218ABAC4A9DBC89179405C1"
So from that I can see the location is somewhere in \2013\10-09\5\0b0\
I then went to the partition to check out the files but it was not there. I then checked a few other items which generated 7110 warnings and they were not there either.
These items in the JournalArchive have a BackupComplete=0.
Does this mean that the item was deleted before it could be backed up? Did users delete a PendingItem/SafetyCopy from their Outlook?
Is there a way to clean these entries out of the database?