Client Management Suite

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  • 1.  Inventory agent

    Posted Jul 03, 2014 07:39 AM

    I have about 942 machines that haven't been inventoried in the last 30 days, opened a case with Symantec and they stated the agent looks fine, any suggestions to get this back on track, I would appreciate any help or ideas.  Thanks in advance for your help.



  • 2.  RE: Inventory agent

    Broadcom Employee
    Posted Jul 03, 2014 08:35 AM

    Hi!

    There is no problems with License node amount usage?

    Were these 942 clients replaced license node usage of inventory solution by another clients?

    Did you check whether inventory scan was sucessfully completed on managed endpoint or it just always fails, therefore they are marked as non-inventoried per 30 days?

    Thanks,

    IP.