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Inventory of connected network printers?

Created: 20 Jun 2012 • Updated: 21 Jun 2012 | 3 comments
This issue has been solved. See solution.

Hello all,

I'm in the process of migrating from NS 6.0 to ITMS 7.1 SP2, and I need a way to inventory what network printers are connected to my clients.  On NS 6 I had a report that pulled data from the Server and Share fields in the inv_aex_hw_printer_spt table.  On ITMS 7.1 I see a inv_hw_printer_windows table but it is populated almost solely with local printers.  Is there a way to collect which network printers are mapped as well?



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KESH MAN's picture

This is been answered under

In 7.1 , it should be under \Reports\Discovery and Inventory\Inventory\Cross-platform\Hardware\Printers. There are two reports:

  • Count of Computers by Printer
  • Computers with Installed Printers

You can drop down the printer type and select Network to look for what you want !

Here is a screenshot :

Altiris Administrator

Eli Lilly and Company, Indianapolis, USA

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mclemson's picture

The issue for me with one of our clients was user permissions.  If you clone an inventory policy or create a new one (or just use a task) and run it according to this KB on a single test system, do you see an improved result for that system in regards to network printers?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner

DaveJ's picture


Thanks for the KB article link, that seems to have done the trick!  I created a custom inventory policy per the article and I can now see network printer data populated in the inv_hw_printer_windows table.