Inventory Device 00021 -- The job failed with the following error: Library error
When I make a backup or a inventory I got this error:
Final error: 0xe000821e - Library error - incompatible storage media detected in robotic library.
Final error category: Backup Media Errors
Completed status: Failed
Utility Job Info:
Incompatible media has been detected in the slot. The most likely causes for this error are: The library or tape drive hardware is reporting an incompatible media error, or the library has Barcode rules enabled and a Barcode rule does not exist for the Barcode in the slot, or there is no tape drive in the library that is compatible with the media in the slot as specified by the matching Barcode rule.
Can you help me with this problem??
I'm using a HP StorageWorks 1/8 G2 Autoloader (BL536A)