Symantec Management Platform (Notification Server)

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  • 1.  Inventory Mac

    Posted Nov 26, 2008 10:27 PM
    Hi! I am a new to Altiris and macintosh so please help.
    I have installed the NS Agent on the macintosh machines but a large number of machines reports this when ever the inventory job are about to be run.
    Download failed. Failed to get package snapshot!
    Basic Inventory runs and dont report any problem.
    Any clues outhere?


  • 2.  RE: Inventory Mac

    Posted Nov 27, 2008 03:16 AM
    Do you have package servers? Can you see where they are trying to get the packages from?


  • 3.  RE: Inventory Mac

    Posted Nov 27, 2008 07:45 AM
    The Clients are accessing the packages from the NS. No I cant see where they are trying to access the packages in the error message. It´s inventory solution and it´s default installed and configured.


  • 4.  RE: Inventory Mac

    Posted Nov 27, 2008 12:20 PM
    I don't have any Macs at my disposal, however check for the Altiris Agent logs and post them here (in .zip format please).